Frequently Asked
The price includes a metal frame in black, premium packaging, and standard shipping. Import duties will be borne by the buyer.
If you wish to receive this fine artwork earlier, upgraded expedited shipping is available for an additional fee.
The material of the frame, the color of frame and margin can be customized for free.
If you have your own idea, please let us know before placing your order. Of course, we can also give you some suggestions according to your use scenario.
The price includes fine packaging. Whether or not this order is addressed to you personally, we hope that every customer receive this beautiful artwork, not as a commodity, but as a gift.
We try to use eco-friendly materials in production and packaging.
We use acrylic instead of glass because we want to avoid glass breakage during transportation. The frame will be made of metal or wood.
At the same time, we will use the traditional Chinese culture of rice paper instead of plastic foam in the box.
Order & Shipping
As our team works hard to get your order dispatched as quickly as possible, we cannot guarantee we will be able to cancel or update your order upon request. Please reach out us via email or phone, and we will do our best to support you.
We offer 14-day return and exchanges for all customers. Please have your order confirmation email or receipt ready. To qualify for an exchange, all items must meet the same return qualifications listed in our Returns Policy.
If your order is not processed by the estimated shipping date, we will contact you with an update within 24-48 hours (keep an eye on your inbox!). Keeping you informed is a top priority for us, and we appreciate your patience. As always, feel free to reach out to us via email (revervestudio@outlook.com), or SMS (+86 130 7299 6675) if you have any questions.